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At Raffield Tire Master, we take pride in offering the best customer experience to Macon, GA, Warner Robins, GA and . We strive to provide our customers with the best experience possible each visit.
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Best place around
We were travelling through recently and our minivan wouldn't start the morning of our hotel stay. We thought it was the battery and walked across the street to this shop. We were treated so kindly and the manager, Mr. Russell, went far above and beyond any expectation we could have imagined. They're compassion to our situation was truly exceptional. We were back on the road in no time at all. We would highly recommend this business to anyone needing auto repairs.
At 3 a.m. I found myself stranded 4 hours from home with a flat tire. Not a fun situation. I was waiting outside the door with my flat the moment they opened. They invited me inside, gave me a cup of coffee, and had my tire fixed up and ready to go in less than twenty minutes. Extremely friendly and helpful. If I lived near Macon, this would be my new go to place. Thank you so much for helping me out in a stressful situation!
My car had an oil leak so I brought it to Raffield on Russell in Warner Robins. CJ and his team did a diagnosis immediately and found the problems. CJ provided me a quote which was acceptable and reasonable. I had the worked done the next day. Everything was taken care of professionally. Thank you CJ and team.
Raffield Tire Master provided outstanding customer service. I had a flat tire on I-75 on Friday afternoon before a holiday weekend. I called Raffield Tire in Warner Robins and spoke to Randy. After discussing the situation, he recommended a towing company who was able to tow my car to them. Traffic was understandably thick so we didn’t arrive until 5:15pm. Although it was Friday and they close at 5:30, Randy and Doug were ready for me when we arrived and made sure to have a new tire installed so I could get back on the road. I was very grateful to be back out the door at 5:45. A thank you to JD as well, who stayed to get the tire changed. I was from out of state and unfamiliar with resources in the area, yet the Raffield team treated me like I was a long-time customer. Not only did they get the new tire on promptly, they were kind and accommodating throughout the process. We could not have continued on our trip without the tire. Because of their excellent customer service – really above and beyond what one would normally expect – what could have ruined our holiday weekend was resolved and we were on our way. We are very grateful and again, wish to recognize and thank Randy, Doug and JD. Thank you.
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